FAQ

Do you offer in-store/local pickup?
Yes we do. Please choose local pickup when placing your order. We will have your order ready within 24 hours.

Can I purchase items individually in your store or do I have to purchase a Gift Basket? 
Yes, you can purchase any of our items individually from over 65 Canadian Vendors and Small Businesses instore.

Do you deliver outside of Dufferin County?
Yes, we do! Please fill out our custom basket form or call us at  519-307-4438. Please keep in mind, there is no guarantee delivery date if your basket needs to be shipped through Canada Post. 

Can we send our baskets through Purolator, UPS, Canpar or another carrier?
Unfortunately, not at this time, we only ship through Canada Post.

Do you deliver to the United States or across Canada?
Yes, we do! We ship all over the world via Canada Post. Please keep in mind, there is no guarantee delivery date if your basket needs to be shipped through Canada Post. Please ensure you have the full address and it is 100% correct before placing your order.

Can I customize my own basket?
Yes, you can! Please fill out the 'Order a Custom Basket' form on our website and be as detailed as possible and we will get back to you as soon as we can or give us a call at 519-307-4438.

I am a vendor or a small business and I would like to enquire about selling my items in your store.
Please email us at morethanjustbaskets@hotmail.com with as much information about your business, products and a few pictures and we will get back to you as soon as we can. Please remember, we have limited space and we cannot duplicate other vendors' products so unfortunately as much as we would like to carry everyone's products, we just do not have the space! Remember, we only carry products that are made in Canada and follow all Canadian food safety guidelines.

I see a basket online that I would like to purchase but I do not think they will like one of the items, can I remove that item or switch the item with something else?
In this case, please fill out the 'Order a Custom Basket' form on our website and be as detailed as possible and we will get back to you as soon as we can or give us a call at 519-307-4438.

What if the person I am sending a basket to is not home when you deliver?
We always call ahead to let them know that we are delivering a basket to them, when we deliver the basket and if they are not home, we leave a "Sorry we missed you" tag on their door instructing them on the next steps OR with your permission we can leave the basket on their front step.

Can we add alcohol to our basket?
We can add alcohol to your basket; however, you would need to bring the alcohol into the store with you, we cannot purchase alcohol and add to the basket for you.

Do you offer sympathy baskets?
Yes we do, all of our baskets you see online can be a sympathy basket as well. If you would like to customize one, please fill out the 'Order a Custom Basket' form on our website and be as detailed as possible and we will get back to you as soon as we can or give us a call at 519-307-4438.

Do you have Gluten Free, Peanut Free or Vegan Baskets available?
We do have a small variety of Gluten Free, Peanut Free or Vegan products at our shop. Please fill out the 'Order a Custom Basket' form on our website and be as detailed as possible and we will get back to you as soon as we can or give us a call at 519-307-4438.